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no alarm sound notification after lollipop upgrade

SOLVED
AbhishekDalvi
Visitor

no alarm sound notification after lollipop upgrade

I am unable to hear my alarm sound after upgrading my z2 to lollipop. Interruptions are set to all yet this.
Kindly help.
1 ACCEPTED SOLUTION

Accepted Solutions
Phy
Legend
Legend

Try Clearing the alarm data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the alarm app.
5. Tap Force stop > Clear data.
6. Restart the phone

View solution in original post

12 REPLIES 12
profile.country.GB.title
Uliwooly
Expert

Alarm or notification sound/ringtone?

AbhishekDalvi
Visitor

I cannot hear clock alarm. I get other email, sms notifications with sound.
profile.country.GB.title
Uliwooly
Expert

What if you try a different alarm sound?

AbhishekDalvi
Visitor

Ok i havent tried that. Let me check now and get back.
AbhishekDalvi
Visitor

Nah, i get a alarm screen with snooze option etc. Also it vibrates but no sound. Slightly_frowning_Face
profile.country.GB.title
Uliwooly
Expert

does that happen with all alarm sounds?

Phy
Legend
Legend

Try Clearing the alarm data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the alarm app.
5. Tap Force stop > Clear data.
6. Restart the phone
AbhishekDalvi
Visitor

Hi, i have checked in apps> all but i dont see any alarm app there, whereas there is a clock app, is it the same?
Phy
Legend
Legend

yeah