Join now - be part of our community!

Phone constantly optimizing apps and wont boot into safe mode.

SOLVED
Mav0095
Visitor

Phone constantly optimizing apps and wont boot into safe mode.

Hello, I restarted my phone yesterday morning and it has been "optimizing apps" ever since, I have no access to a pc as I'm working away from home, I have hard resetted it loads of times and tried to boot it into safe mode using volume down and power (all this does is restart the phone to the sony screen over and over) is there anything else I can do to get the z3 working again? Any help is appreciated!

13 REPLIES 13
Mav0095
Visitor

ive not been able to do a factory reset or get the phone and pc to speak to each other- the technology is flawed.

Brite
Visitor

I used the Sony PC Companion and started the support zone program. From there I started update phone software and then pressed the link repair phone. Then a guide for system reset started. At first it did not work but I changed the USB cable and all of a sudden it started and after like 20 minutes I was up and running. It seems like the change of cable made the difference. I hope you get it to work too!
Mav0095
Visitor

A quick update - the pc companion worked after changing laptop, phone is working now, thanks for all the help.
profile.country.GB.title
Uliwooly
Expert

@Mav0095

Excellent Slightly_smiling_Face