Socialife not working

[Arindam_007]

Hi,

Just read a sticky thread on "Stamina Mode". Its a good one crisp and to the point the likes of which will put confidence in many users. Can we have a similar thread on what's going on with Socialife. Its been a menace right from the begining. All the threads I found contains no concrete information about when this problem is expected to be resolved. Reactions from Sony support isn't conclusive enough to at least admittance of the issues being faced by the users! Please correct if I'm wrong guys!!

Not Working for me is:

No auto update at all no matter the frequency chosen.

The widget and the main app sorts the data wrongly

Data retrieved is not always complete (fetches some stories but misses the others, it might be since sorting is all over the place this is just too obvious a wrong observation from the user)

[Johan]

I got an answer from the development team and the current version of Socialife and Socialife widget do not have auto update function and it requires tapping reload icon or navigation menu to refresh contents.

[Shane_Willetts · Accepted solution]

Obviously removing it was easier than fixing it

Johan - could you ascertain whether this is temporary or permanent?

A social widget which doesn't auto update rather defeats the purpose.

[Arindam_007]

Hi Johan, its true what Gandolf said. The Refresh settings are gone. But the other problems are still there even if I manually launch the app.

• Refresh icon on the widget top right does not work at all.
• The sorting of posts in the main app is still not abiding the settings. Its all over the place
• After a few days the widget keeps saying no posts

The behavior of the app is very abnormal generally. Please give us some insight in the future plan for this app. Its been a long time this app is living with so many issues in basic functionality.

[Arindam_007]

Hi Johan,

Received another update of Socialife yesterday 3.2.16 version is now installed. We are still getting the following issues.

• Posts from all sources are not properly sorted, though it is selected to be sorted by "Newest First"
• Widget auto update is disabled. May be its intended but it really does not make sense
• All posts are not getting retrieved, one needs to refresh multimple times.

Please let us know if the above issues are already accepted so that we can expect to get it resolved. I'm still not sure if this is a regional issue.

Regards,

Arindam

[Arindam_007]

Hi Johan,

I'm still getting the same issue.In the mean time my XZ updated to JB 4.2.2 please leave us an update buddy. The app looks amazing but unlike Timescape it has its share of problems. Kindly escalate and get this up and running. We need a true widget and not a stationary window that needs to be manually updated. May its all not in your perview but kindly forward what users want.

[Shane_Willetts]

Brand new Z2..widget does not auto update. Nor does it work on my old Z1, my Z Tablet or my daughter's brand new M2. An acknowledgement that this is an issue that needs addressing would be appreciated. There is no point in using the widgets at the moment and it's been reported so many times. How can third party apps get this right any Sony can't?