under water camera issues

[9481702662]

Sony xperia z2 failed to record videos under water. In 4.4.4 the auto focus becomes slow

[Uliwooly]

Could you elaborate a bit more? 

You can always contact Sony directly

http://support.sonymobile.com/global-en/contactUs/

[9481702662]

Yeah sure....  After recordings a video under water..... the front and rear camera covered by moisture (water )

[Uliwooly · Accepted solution]

Let me see if I get what you are saying, are you saying that after recording a video or taking pictures underwater > get the phone out of the water > there's moisture on the lens? if that's the question that's normal, if the moisture its "inside" the camera lens then 

it's a hardware issue, contact your local Xperia Care 

http://support.sonymobile.com/global-en/contactUs/

[9481702662]

Okay, thank you for solution.I updated my phone toandroid 4.4.4 after my update the auto focus is working slowly and phone also works slowly.. 

[Uliwooly]

If I were you I would re-install the latest update with PCC or Bridge 

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

It will smooth things out

[9481702662]

i have pcc in my laptop,

but i don't know where is the re insalling option

[_alexdon_]

Performing a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[Uliwooly]

Follow the same steps you did to update your phone, it will give you the option to re-install the current update. 

[9481702662]

i already done with  this twise......it was not warking....and my brother has same problem with xperia z2