Z3 Compact camera image freeze

[Steven333]

Hi! I bought my Z3c two days ago, and now I have problem with its camera. When I start it, it's ok, and suddenly the image freezes, camera continues to work, but I have that freezed image on the screen until I restart the camera.

[_alexdon_]

Settings-apps-all-camera,force stop and clear data.Restart.

[Steven333]

Thank you, I'll try it.

[Steven333]

Unfortunately it didn't help.

[_alexdon_]

Can you check if the same occurs in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[Steven333 · Accepted solution]

Reset to factory settings after all system updates fixed it. I'll be watching if this problem retruns in future, but now everything seems to be alright. Thank you!

[_alexdon_]

That would have been my last step,but good to know it works.