Z3 's Messaging, contacts, system settings and more doesn't respond after upgrade to Marshmallow

[Hippopothomas]

most of my system function like messaging, contacts, system settings storage doesn't function anymore when I just upgrade to Android Marshmallow.

[Qatrium · Accepted solution]

@Hippopothomas

If you updated over old system, I suggest that you backup your important data and perform a software repair using PC Companion.

[Hippopothomas]

How to back up all the data? isit when backuped, all photo messages & contact will be backup aswell, and can be retrieve after software repair?

[Qatrium]

@Hippopothomas

You can use either of these 2 options to backup then restore your data:

- PC Companion

- Pre-installed Backup @& restore app on your phone

Read this guide for more info:

/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253

[Hippopothomas]

Problem resolve using PC companion. Thank you

[Qatrium]

@Hippopothomas

Thanks, glad we could help.

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