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Sony Bravia core

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Jamos61
Explorer

Sony Bravia core

Hi,

Can anyone help, couple of years ago I purchased a Sony Bravia led TV. It decided to start playing up, Sony asked if I wanted a like for like TV replacement.I said no ill pay extra money and go for the Sony Bravia 8 77". The thing is my Sony Core is on my old account and I don't know how to change it, Can anyone help?

2 REPLIES 2
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TheGOAT
Community Team

@Jamos61 You need to reach their department via this website to report this: https://www.sonypicturescore.com/

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Jamos61
Explorer

Hello,

 Can anyone help me with this issue.

 I purchased a Sony Bravia led TV a couple of years ago, 1 year into my owning the TV shadowing and dark spots especially in the corner's of the TV started appearing.Sony replaced the TV for a like for like, after 8 months shadowing and dark spots vineting started appearing once more!

 Sony were going to replace me again with a like for like but i said no, so after tooing and frowing I put more money into a better Sony Bravia 8 TV. 

 The only thing is I haven't been updated 

With a new Sony Bravia core pictures account I still have the old account.

 I've Purchased a new TV it should be a brand new