Memory card is automatically unmounted

[Chintu1]

My memory card is getting removed unexpectedly,after I have updated my device Xperia C5 from Lollipop to Marshmallow. I have restarted the mobile and then while I'm listening to music or using the apps,i'm getting a notification that memory card removed unexpectedly unmount it to avoid data loss. Can anyone help me to solve this.

[Jonas]

Hi @Rajesh_RD,

I'm sorry to hear that you experience the same troubles.

Have you had the time to try and reboot your phone in safe mode and checked if you experience the same behaviour?

Let me know how it works in safe mode!

[jopec]

I am also facing the same problem, same card works correctly in another phone, but Sony always gives his C5 error remove the SD card. Before the latest update SD card work properly.

[Prav76]

Same here. After upgrading to 6 this issue started. It was working fine before.

[Rajesh_RD]

I have tried in safe mode also, but still facing same problem.

[Jonas]

Hello everyone!

Sorry to hear that all of you are experiencing the same behaviour.

If there is no change in safe mode, and you have tried with a different SD card, I would recommend performing a software repair using Xperia Companion.

This will delete all data stored on the internal storage of your phone and reinstall the latest available software for your phones, so creating a backup using the Xperia Companion program before starting with the repair is advised.

Let me know if that helps!

[Rajesh_RD]

Sir i have tried in every way, in safe mode also but there is same problem. Plz give me the resolution.

[Rajesh_RD]

I have tried software repair also but still same problem sd card rejected.:-S

[Jonas]

Hi again @Rajesh_RD,

In this case I'm afraid that I can only refer you to having your phone sent in to an authorized service centre so it can be examined by a trained technician.

Your Local support team will gladly arrange a repair for you and they will answer all the questions that you may have regarding service routines, service times, consumer laws and so forth!

Keep me posted!

[Elliehtfdykh]

There is nothing wrong with my sd card. I did an update for android and now my sd card is getting unmounted without me doing anything. This is the reason why I hate doing updates. It never goes well.

[Jonas]

Hi @Elliehtfdykh, welcome to our forum and I'm sorry to hear about this.

Have you tried any of the troubleshooting that I previously posted in this thread? If you haven't done that, I would recommend doing so!

Let me know how it went!