The cell phone turns off

[Gunner2477]

Good day, the problem that my Sony xperia c5 ultra has is that it shuts down only, even if the battery is charged to 100. And also battle to turn it on, can someone tell me what is wrong and if it has a solution?

Thank you

Bien día, el problema que tiene mi Sony xperia c5 ultra es que se apaga sólo, aunque tenga la batería cargada al 100. y ademas batalla al querer encenderlo, alguien me puede decir que es lo que esta mal y si es que tiene solución? 

Gracias 

[Uliwooly · Accepted solution]

@Gunner2477

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post. 

That seems to be a hardware issue, contact your Local support to get it inspected and repaired.