Xperia E3 Data connection problem

[prasathkk]

I just bought a Xepria E3 LTE single sim. I am using T-Mobile and my phone is not connecting to LTE it always connects to EDGE. Did check with T-Mobile technical support everything looks good they are saying still my connection is slow and always shows Edge instead of LTE. I have choosen LTE)preferred)/WCDMA/GSM in the mobile network settings page. Any one facing this? If you choose About phone-status it will display the mobile network type. For me that is always Edge and it is read only field.

[Uliwooly]

1. Do you have the correct APN settings? 

2. How old is your SIM card? 

3. How is T-mobile coverage on your area? 

4. Is your phone compatible with Tmobile's 4G LTE bands?

[prasathkk]

1. Do you have the correct APN settings?  Yes.T-Mobile verified the same.

2. How old is your SIM card? Almost an year.

3. How is T-mobile coverage on your area? I had Nokia Lumia 520 which connects well with 4G. (The same sim card, Same home and office I am trying)

4. Is your phone compatible with Tmobile's 4G LTE bands? T-Mobile verified the bands (with E3 band over internet) and they said yes the band should be fine.

[Uliwooly]

@prasathkk 

1. Which E3 do you have? 

2. T-mobile from which country?

[Uliwooly · Accepted solution]

@prasathkk 

LTE Bands

D2203     800 / 850 / 900 / 1800 / 2100 / 2600 (Bands 1, 3, 5, 7, 8, 20)  

D2206     700 / 1700 / 1900 / 2100 / 2600 (Bands 2, 4, 7, 17)

D2243     700 / 1700 / 2100 / 2600 (Bands 4, 7, 17) 

[prasathkk]

E3 - D2203

T-Mobile from US.

I got this message from T-Mobile: Non-T-Mobile phones will work on T-Mobile's 3G / 4G if they support Band II (1900) and/or Band IV (1700/2100).

I see only 2100 (but another bandwidth) it is the problem. Let me try some other service provider then. Thanks a lot for your help.

[Uliwooly]

as you can see it's not compatible with T-mobile's 4G. 

You can try AT&T but you need the 2206 variant to fully work with AT&T and/or T-mobile's 4G LTE.

@prasathkk