Hi,
My Sony KD55-AG8 keeps asking me to refresh the screen, but when I press ok, I hear a “click” after a few minutes and get a red flashing light at the bottom of the screen (about 6 flashes, stops, then flashes again).
I have contacted Sony, (4 days ago) and it seems this is quite a common issue with Virgin V6 boxes. The representative suspected Virgin might be blocking my software updates, and when I checked I was 2 behind, so I’m not running the latest software apparently (this should be automatic but for some reason it isn’t happening.) My tv is connected to wi-fi, and apps all seem to work, although I was watching football on Amazon Prime last night, and half way through it stopped, and a message said I had an error and to go to amazonprime/video (there was nothing on their site about this issue though). I checked again this morning and cannot watch Prime, but I can see YouTube and BBCiplayer. Something is obviously amiss and I suspect Sony are aware of this, but won’t openly admit it’s a problem. I cannot believe the problem is with my Virgin V6 box (where there are no privacy settings set to block anything), and as I can’t seem to download the updates, Sony are sending me a USB stick with them on (hopefully I’ll get it today), and phoning me a couple of days later to see if it works. So I will update the forum after I have downloaded their updates, but I’m interested if anyone can throw any light on this from their own experience/knowledge.
My tv currently asks me to refresh every time I switch it off, but as it doesn’t complete hopefully it’s not damaging the tv (which is 7 months old by the way). It has started to allow me to say “No” to updates now, so won’t be trying to update every time.
