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earspeaker not working during calls

Jayem1
Visitor

earspeaker not working during calls

during calls i cant hear people, but they can hear me

i have to use the loudspeaker so i can hear them

which are my options for solve this problem?

7 REPLIES 7
gssk
Visitor

I too had the same problem. Better contact the nearest service center.

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Uliwooly
Expert

@Jayem

Do you experience the same on >>> safe mode?

Jayem1
Visitor

that is something i dont want to, i didnt damage the phone, just suddendly after a call using the loudspeaker this started to happen

Jayem1
Visitor

yes, safe mode doesnt solve it

this started to happen after a call which i used loudspeaker, the software probably bugged or something happened, even if i use diagnostics there is no sound at all, if i conect a mic in the jack i can hear them

profile.country.GB.title
Uliwooly
Expert

@Jayem

In that case, you will have to send your phone to your Local support to get it inspected. 

Jayem1
Visitor

thanks anyway

profile.country.GB.title
Uliwooly
Expert

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