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sony xperia xz3 new sony mobile uk latest update causing issue

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schoolinoid
New

sony xperia xz3 new sony mobile uk latest update causing issue

Hi guys 

after the latest update today 27/05

the phone seems to not function correctly didnt wont to have to go through a reset

 

any help much apprectiated

3 REPLIES 3
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MarlonUk1
Expert

hello @schoolinoid 

 

can you describe the problem you are having with the device?

can you try to boot to safemode, long tap the power off option. 

 

does the problem still continue?

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schoolinoid
New

Hi I've had to reset my phone to previous backup.  

Haven't installed the new update that has accessibility.  Done a reset and booted in safe mode still had issues with scrolling to apps etc. Thanks for stopping by

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MarlonUk1
Expert

have you tried doing a software repair using the Xperia companion App?

 

i see that you have modified original software by flashing, have you tried checking on in XDA forums for more information?