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default screen unlock

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Macalac
Visitor

default screen unlock

Got a z5 compact yesterday. Set it up using fingerprint recognition but I'm pretty certain I wasn't requested to enter a pin code.
Got up this morning and fingerprint recognition says it is locked and requests a pin code.
Anyone know what the default code is?
1 ACCEPTED SOLUTION

Accepted Solutions
Bandolero
Contributor


@Macalac wrote:
Got a z5 compact yesterday. Set it up using fingerprint recognition but I'm pretty certain I wasn't requested to enter a pin code.
Got up this morning and fingerprint recognition says it is locked and requests a pin code.
Anyone know what the default code is?

Hi,

Before you even scan your fingers on the sensor during the setup. It will already prompt to create a pin or password, that is a must for 2ndary recovery/unlock the phone like your current situation.

You may have forgoten or somewhat.....

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4 REPLIES 4
Bandolero
Contributor


@Macalac wrote:
Got a z5 compact yesterday. Set it up using fingerprint recognition but I'm pretty certain I wasn't requested to enter a pin code.
Got up this morning and fingerprint recognition says it is locked and requests a pin code.
Anyone know what the default code is?

Hi,

Before you even scan your fingers on the sensor during the setup. It will already prompt to create a pin or password, that is a must for 2ndary recovery/unlock the phone like your current situation.

You may have forgoten or somewhat.....

Macalac
Visitor

Ahhhhh!!

I don't remember entering a pass code, but even if I did it is asking for a 4 digit code so I would normally use one of two.

I've tried both of them and a few other codes and nothing works.

It just says I've used up my 5 attempts and wait 30seconds to try again.

Is there a way to master reset my phone? I don't mind really as I've only had it since last night and can reinstall everything

Macalac
Visitor

Actually, I tried this and it worked a treat!

I went to: http://myxperia.sonymobile.com/

Entered my Google username and password and it found my device on a map (Pretty much pointing at my desk at work)

I sent my phone a new unlock code from there, entered it into my phone and I'm back in business!

Slightly_smiling_Face Slightly_smiling_Face Slightly_smiling_Face

Bandolero
Contributor


@Macalac wrote:

Actually, I tried this and it worked a treat!

I went to: http://myxperia.sonymobile.com/

Entered my Google username and password and it found my device on a map (Pretty much pointing at my desk at work)

I sent my phone a new unlock code from there, entered it into my phone and I'm back in business!

Slightly_smiling_Face Slightly_smiling_Face Slightly_smiling_Face


Hi, Great Glad to know you get it work.

That's a great phone enjoy it. Cheers!