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GHOST touch problem...Z2

Stan_YE
Visitor

GHOST touch problem...Z2

I bought in April 30th ,Sony Z2, L50T China Mobile customized version, and then the phone could move by itself auto,that named "ghose touch".

Next day,i found many people who have this L50T ,their phone also have this problem,please pay attention to the customer experience, timely information feedback and solve. Thank you.

59 REPLIES 59
Alam1998
Visitor

After updating my Z2 to 4.4.4 this problem started but not a lot just a litle bit

aisyah82
Visitor

hi sony team... i having same problem with my z2 phone. what should i do? do i need to retuarn it to sony center for warranty?


@Stan_YE wrote:

I bought in April 30th ,Sony Z2, L50T China Mobile customized version, and then the phone could move by itself auto,that named "ghose touch".

Next day,i found many people who have this L50T ,their phone also have this problem,please pay attention to the customer experience, timely information feedback and solve. Thank you.


mactsm
Visitor

I have formatted mine, but the problem still persist.. No additional apps installed.. It is irritating
karjak
Visitor

Hellou
It's started on my phone also some weeks ago.. I have phone for about a year everything was ok..
All tried everything i red on inet without rooting.
On my phone it starts to touch screen in one vertical line.. Every other time i wake up the phone.. I can get rid of it by loccking and unlockung phone or just taping somewhere in side of screen..
I turned on touch info in dev options and you can see what's going on my screen...

https://goo.gl/photos/izX7hp97TUrooKyA8

I think maybe its because of software update.. Because nothing was changed on my phone..
Aamina1
Visitor

I have the same problem with my xperia z2 , bought 5 months ago..... the screen goes crazy, taps everywhere... don't know what to do ...
Abz
Visitor

Name: abdullah
Phone nr:
E-mail: 
Country: pakistan
Operator: ufone
IMEI nr: 
Build number:23.4.A.0.546

sai1
Visitor

my z2 screen is automatically touched by its own its not listening me its going on its own . model is d6502.
profile.country.GB.title
Uliwooly
Expert

@sai1

Does your phone has a protective case and/or film?

Phy
Legend
Legend

Check if you encounter the same problem while on safe mode.

How to boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
sai1
Visitor

@uliwooly yes just a matte screen guard but before it worked now suddenly problem raised BTW my phone is under warranty.