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Unable to multitask during a call

SOLVED
andygoh
Visitor

Unable to multitask during a call

When I'm in a call and switched to another app, they keyboard and touching on the app does not work. Only scrolling works.

Anyone is facing the same issue?

1 ACCEPTED SOLUTION

Accepted Solutions
rency_07_22
Visitor

I also tried for my Z1 on the latest 4.3 firmware, but I didn't replicate the problem. Tried the keypads, keyboard and the back button while on call, and everything works fine.

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27 REPLIES 27
sanholla
Visitor

This is an issue with Z1 which was reported earlier as well, not sure when Sony is going to address these issues!

Not addressed in the latest firmware update as well. Here are the few issues that I have observed:

- The keypad becomes non-responsive during a call.

- The back key becomes non-responsive

- While receiving a call, Cannot dismiss the call by selecting pre-configured text messages

andygoh
Visitor

Thanks, sanholla. I hope I can tolerate this else I will run custom ROM.


@sanholla wrote:

This is an issue with Z1 which was reported earlier as well, not sure when Sony is going to address these issues!

Not addressed in the latest firmware update as well. Here are the few issues that I have observed:

- The keypad becomes non-responsive during a call.

- The back key becomes non-responsive

- While receiving a call, Cannot dismiss the call by selecting pre-configured text messages


andygoh
Visitor

Is there any way we can file a feature request to Sony?

Blueducklll1
Visitor

with the new sofwaer the problem continues today, as they can not fix that?

sempi503
Visitor

I cannot use my keyboard and the ''Back'' button while I'm talking with someone... Is it possible to do something with that? Xperia SP.



sempi503
Visitor

I cannot use my keyboard and the ''Back'' button while I'm talking with someone... Is it possible to do something with that?

SP



swighton
Visitor

Same issue for me, not bring able to text and email while on work conference calls is a real pain.

Build version 14.1.G.2.257
Rickard
Master

That sounds very strange. I've been testing this here on the same firmware but i can't replicate this problem.

Could you please try if this happens in safe mode to see if it has to do with an app you have installed? See this thread for information on safe mode: http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

vickyrao
Visitor

I dont have this issue. Mine works well. But i am using Swiftkey keyboard.