Where is the option for system updates in the update center

[poorav]

Hi, I want to check if lollipop is available for my phone. So I went to software updates in the About Phone section, but I don't see the option to check for system updates. Why?

My Z3 compact
Android version: 4.4.4
Build number: 23.0.1.A.5.77

[poorav]

And the model number is d5803

[Hampus]

Hi,

When you go to Settings > About phone > Software update, you should go to the tab "System". You can press the refresh button in the top right corner and you will receive information if an update is available via OTA.

[poorav]

That's my point. There is no way I can go to System tab. 

Take a look at the following images.

https://drive.google.com/open?id=0B7BPA181nQxjaU9zdXh3VEdhMW8&authuser=0

https://drive.google.com/open?id=0B7BPA181nQxjTnZPU0ZTM1hITmM&authuser=0

Where is system tab?

[Hampus]

Could you try to clear data for Update Centre via Settings > Apps > The tab "All" > Update Centre > Clear data to see if the tabs appear?

[poorav]

Hi Thanks, 

I tried that, but it didn't help. I still don't see the tab.

[Viek]

Same condition here too..
Except for Model no D5833

[poorav]

In fact I see this problem on my Z2 tablet also

[Hampus]

@poorav Could you send me a private message with the IMEI-number of your Z3 Compact and I can look closer into this:
http://support.sonymobile.com/global-en/xperiaz3compact/userguide/IMEI-number/

[poorav]

I have sent you the IMEI number, let me know if you need anything else.