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Xperia Z1 won't boot up.

SOLVED
AA4
Visitor

Xperia Z1 won't boot up.

Hey everyone. I seem to have a problem with my Z1. I bought it a couple of months ago and it seemed to work fine, nevermind the occasional mysterious sudden reboots. Anyway today it suddenly shut off, I kept holding the power button but nothing worked, however after a while it turned on again on its own. Couple of hours from then I took it to the pool, after I made sure it was completely sealed a couple of times, it worked fine for a couple of minutes then it started rebooting on its own for 5-6 times, so I took it out, dried it and left it. 10 minutes later it won't turn on, not a single light. I connected it to a wall charger it booted up the sony logo showed a full battery sign then shut off again. I left until it was fully charged, indicated by the green LED, and tried again, however I got the same exact response. I connected it via a USB, the LED shines dark blue but nothing happens, nor can the laptop install its software. I tried holding the volume+power button nothing happens unless it is charging but not via a USB tho. I even tried hard reseting it but still got nothing. I really do need my phone back as normal ASAP! Thanks! Oh and sorry for taking so long Slightly_smiling_Face

1 ACCEPTED SOLUTION

Accepted Solutions
AA4
Visitor

Alright so I left it charging all night and it booted up but then started vibrating and went into safe mode!


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34 REPLIES 34
profile.country.RO.title
_alexdon_
Expert

This is quite a story.First,you should let the phone dry.Were somehow any of the ports not closed?Look for the markers beneath them,are they red?

alexdon
AA4
Visitor

Not as far as I see, exactly where should I look?

profile.country.RO.title
_alexdon_
Expert

If you open the flaps,under them there should be a marker coloured in white if the phone is ok and in red if water has entered.

alexdon
AA4
Visitor

This happened over 5 hours ago so I believe it has completely dried up, and it is over 35 degrees here (celsius) so I don't think it could still be wet

AA4
Visitor

Oh ok, no they're all pearl white 

profile.country.RO.title
_alexdon_
Expert

Ok then,try this :keep the phone connected to wall socket for 2 hours,force shutdown:

http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-z1#!Resetting-your-devi...

After this,do not turn it on.Download SUS and repair:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
AA4
Visitor

Okay thanks a lot, will keep you updated.

profile.country.RO.title
_alexdon_
Expert

Ok,I will wait.

alexdon
AA4
Visitor

It already is fully charged and whenever i press the red button while charging it automatically restarts and gives me the same screen i mentioned then shuts down again, does this affect the whole procedure or is it ok?