Join now - be part of our community!

Xperia Z1 won't boot up.

SOLVED
AA4
Visitor

Xperia Z1 won't boot up.

Hey everyone. I seem to have a problem with my Z1. I bought it a couple of months ago and it seemed to work fine, nevermind the occasional mysterious sudden reboots. Anyway today it suddenly shut off, I kept holding the power button but nothing worked, however after a while it turned on again on its own. Couple of hours from then I took it to the pool, after I made sure it was completely sealed a couple of times, it worked fine for a couple of minutes then it started rebooting on its own for 5-6 times, so I took it out, dried it and left it. 10 minutes later it won't turn on, not a single light. I connected it to a wall charger it booted up the sony logo showed a full battery sign then shut off again. I left until it was fully charged, indicated by the green LED, and tried again, however I got the same exact response. I connected it via a USB, the LED shines dark blue but nothing happens, nor can the laptop install its software. I tried holding the volume+power button nothing happens unless it is charging but not via a USB tho. I even tried hard reseting it but still got nothing. I really do need my phone back as normal ASAP! Thanks! Oh and sorry for taking so long Slightly_smiling_Face

34 REPLIES 34
AA4
Visitor

It's getting quite weird, it's vibrating and won't stoop and each time I hard/normally restart it still is in safe mode. I tried holding the UP volume and th power button yet it shuts off and when it turns on again it still is in safe mode. Should I try the SUS repair? And if I do should I turn it off hard or normally?

profile.country.RO.title
_alexdon_
Expert

Force it to turn off if you cannot other way.And repair with SUS.

alexdon
AA4
Visitor

Even when I turn it off it still is vibrating, when I connect it to the laptop it fails to install the software, and when I try the SUS I never pass the connecting phase.

profile.country.RO.title
_alexdon_
Expert

I am out of ideas.Try contacting a staff member:

http://talk.sonymobile.com/t5/Welcome/Community-users/m-p/634967

alexdon
AA4
Visitor

Okay will do. I also noticed something fog-like on the back camera lens so I put the phone in rice, isn't that what I should do?

profile.country.RO.title
_alexdon_
Expert

Yes,it could help.That could be moisture.

alexdon
AA4
Visitor

Sorry for being such a bother but should I keep the flaps open or closed? Oh! The mobile stopped vibrating on its own!

profile.country.RO.title
_alexdon_
Expert

You should open the flaps to help the phone dry up faster.Maybe you could try a little later to repair again.

alexdon
AA4
Visitor

For how long should I leave it in there? 

profile.country.RO.title
_alexdon_
Expert

1 day should be enough.

alexdon