Spotify stops after each song

[Actinium]

Hey Everyone!

I recently switched from iPhone to Xperia z5 compact, so I don't know if this is an issue which already affected previous models.

Basically, I usually listen to music using bluetooth headphones. However, this is not always possible and I sometimes need to use devices with a cable.

Now, I've been mainly using apps like Spotify and Deezer to listen to my music and whenever I am on one of these with cable headphones or if I plug a cable to connect my phone to my car speakers, annoying things happen. In fact, in these situations, I can only play one song, after which the music stops and I have unlock the phone, access the app and start the new one from the app itself (it doesn't work from the lock screen or the notification centre). This problem is affecting only third parties apps apparently, or Deezer and Spotify. In fact, if I use the Sony Music app, cable headphones work fine.

Does anyone have an idea how to solve this issue, or what it could be? I assume it's a software bug.

Topic edited by Rickard

[Actinium · Accepted solution]

Hey!
The problem is gone. I don't know if it was the update, the fact that I uninstalled podio or that I changed a setting in spotify.

[Rickard]

I'm glad to hear that

Also Deezer continues with next track as expected?

[Actinium]

I don't know. I stopped using it.

[Rickard]

I see.

In case it should happen again, please let us know.

[eliotlovell]

I also had this problem, and swapped a lot of messages/testing with Spotify support via Twitter.

And yes, they fixed it in the update that just came out

[db49]

Having the same problem with deezer on a z5 but no problems with my z1 compact

[Voller]

I am having the same problem on a Z5 to!

[Rickard]

I'm sorry to hear that @Voller.

Have you tried to uninstall Spotify and then download it again from Google Play?

[Voller]

Thanks for your reply. Unfortunately after uninstalling and then the installing it does exactly the same. Very frustrating, especially when running! It's hard enough to motivate myself to go out and then have to keep stopping!!!😄

[Voller]

Hi one small point is I am using deezer not Spotify. Not sure if that makes a difference? Thanks in advance.