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wifi and bluetooth issue

SOLVED
EdwardH2
Visitor

wifi and bluetooth issue

So this has been annoying me for months, My wifi always drops as soon as I connect to a bluetooth device. It's not just my Z3, but my dads does the same thing and a lot of the time our phones seem to interfere with eachother in the same way. Not sure if it's a problem with the router? Or if it's a device problem. But either way, it shouldn't happen. It was fine until the latest update
13 REPLIES 13
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Lord_viridis
Expert

@EdwardH
Before initiating remote play can you try the following
Pull down notifications and go across to the quick settings.
Turn off location.
Start remote play.
Do you still have the problem?
EdwardH2
Visitor

My location is never turned on, i don't have unlimited data so I tend to keep things like location turned off
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Lord_viridis
Expert

Ahh ok, then the problem is the 2.4ghz frequency that your router and Bluetooth are both using.
The fix is to use a 5ghz connection so it won't get interference with the Bluetooth of the dualshock 4.
Annoying and will cost, but that is the fix.
EdwardH2
Visitor

I'm guessing this is the cost of having a top end phone? 😛 i mean like I said, after like 20 minutes, it's stable